A telephone has been an integral part of the communication toolbox for more than a decade for any business. Because the cost of a traditional phone system cannot be too expensive and cheap for a small business owner, it affects your business, and at the same time, you often lose customers. But with the rise of technology and the Internet, the VoIP or Voice over Internet Protocol phone system came into being, which every business uses these days.
What is a VoIP system?
VoIP, which stands for Voice over Internet Protocol, is an Internet-based phone system. Every business owner gets their handset and a unique phone number or extension like a traditional phone system. But here, the calls spread through the internet connection of other business users.
Almost 31% of all businesses use VoIP systems because of their increased productivity and cost-saving features.
VoIP or Voice over Internet Protocol is the best solution to reduce call costs if your business makes regular international calls. Although there are many reasons for switching to VoIP, the main cost is cost savings and popularity among consumers.
Easy to install, configure and maintain
VoIP phones can be easily installed, and even people with limited technical knowledge can set up and operate. The system is easy to maintain because no hardware or software is required for installation. With VoIP, you can quickly move, add users, or change the configuration of the system.
Ability to scale your business up and down
With Voice over Internet Protocol, you can add unlimited extensions and delete them whenever you want to suit your marketing needs. You can also add virtual or in-house employees and have the right number of phone lines for your needs.
VoIP system Can Join your phone calls anywhere.
If you are expanding your office space, VoIP phone systems allow users to reset the system at any time. Whether you’re traveling or on vacation, calls can be diverted anywhere in the world with its cloud-based features.
Full range of reliable calling features
The VoIP phone system includes several Jazz call packages’ built-in features that help run your business more efficiently. Some of them, like call recording, call routing, conference calling, auto-attendant, etc., Help you better manage your employees and customers.
VoIP system is a Generally supported fax service.
Virtual faxing or IP faxing is another feature of the VoIP phone system that can send and receive faxes using a registered mail ID. A dedicated fax line can be added to the system to separate phone lines for phone calls.
A cost-effective business phone solution
VoIP phone systems are cost-effective because they save money in your business. You will only be charged for the monthly cost to the user and the calling minutes used on the system. The cloud hosts VoIP business phone systems, so you can save on the cost of installing additional hardware or software devices.
VoIP Phone System is easy to integrate with other business systems.
Integrating the VoIP phone system with other business systems will help you expand your system and increase its functionality. Because VoIP calls are Internet-based, it’s easy to integrate with the business applications you use every day.
These are the advantages of a hosted VoIP phone system, but every business organization must balance a few factors when upgrading to new technology. The Intelligent IVR / PBX system brings you a VoIP phone system to host clients for your business so that customers’ specific needs can be met cost-effectively.
Source@techsaa: Read more at: Technology Week Blog